1. Introduction

As part of our mission to offer the best electric karts in the world OTL ITALIA S.R.L. and its affiliates, including its distributor Kart 1, LLC, collect and process information for customer support.

This Privacy Policy is intended to help you better understand how we collect, use and store your personal information—whether you request an estimate, or whether you’re simply visiting this website. By using any of the OTL Services, or by dealing with a distributor selling the OTL Products and Services, you are agreeing to the terms of this Privacy Policy and, as applicable, the OTL Terms of Service.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised policy on this Website, and where appropriate, by other means. By continuing to use this Website or the Support Service after these changes are posted, you agree to the revised policy.

2. What information do we collect from customers and why?
   

• We collect your name, country, city, email address and phone number(s).
  • We use this information to provide you with our services; for example, to confirm your identity, contact you, provide you with an estimate, advertising and marketing, and invoice you. We also use this information to make sure that we comply with legal requirements.
• We collect data about the OTL websites that you visit. We also collect data about how and when you access the OTL website, including information about the device and browser you use, your network connection, your IP address, and information about how you browse through the OTL interface.
  • We use this information to give you access to and improve our Services; for example, to make our website interface easier to use. We also use this information to personalize the Services for you; for example, by shifting the language of the website based on your location. Finally, we may use this information to provide you with advertising or marketing.
• We use some of the personal information you provide us to conduct some level of automated decision-making — for example, we use personal information to help us connect you with an appropriate sales representative.
• We will also use personal information in other cases where you have given us your express permission.

When do we collect this information?

• We collect personal information when you complete our contact form or engage with us either by email, web form, instant message, phone, or post content on or through our websites (including forums, blogs and via any Messaging Feature). We also collect any additional information that you might provide to us.
• We also partner with third parties data processors that help us store user information. For example, our contact forms are managed through a third party data controller and/or processor that let us organize our customer’s requests properly.

When and why do we share this information with third parties?

• OTL works with a variety of third parties and service providers to help provide you with our Services and we may share personal information with them to support these efforts.
• We may also share your information in the following circumstances:
  • to prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law.
  • to help us conduct marketing and/or advertising campaigns.
  • to conform to legal requirements, or to respond to lawful court orders, subpoenas, warrants, or other requests by public authorities (including to meet national security or law enforcement requirements).
• Personal information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding. If this happens, we will post a notice on our homepage.
• OTL will always ask for your consent before sharing your personal information with third parties for purposes other than internal business operations.
• OTL is responsible for all onward transfers of personal information to third parties.

3. Information from cookies and similar tracking technologies
   

What is a cookie? A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. We assign a different cookie to each device that accesses our website.

Why does OTL use cookies and similar tracking technology?

• We use cookies to recognize your device and provide you with a personalized experience on our website.
• We also use cookies to serve targeted ads from Google, Facebook, Bing, SourceKnowledge, and other third-party vendors.
• Our third-party advertising partners use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioral advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.
• Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.
• We may also use web beacons, software development kids, and other automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.
• Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

4. For how long do we retain your personal information?
   

• In general, we keep your personal information throughout your relationship with us.
• Once you terminate your relationship with us, we generally will continue to store archived copies of your personal information for legitimate business purposes and to comply with the law, except when we receive a valid erasure request.
• We will continue to store anonymous or anonymized information, such as website visits, without identifiers, in order to improve our Services.

5. What we don’t do with your personal information
   

• We do not and will never share, disclose, sell, rent, or otherwise provide personal information to other companies for the marketing of their own products or services.

6. How do we keep your personal information secure?
   

• We use third-party web tools that follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other personal information entrusted to us. Our tool’s information security systems apply to people, processes, and information technology systems on a risk management basis.
• No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

7. Residents of the European Economic Area (“EEA”)
   

OTL works with web tools suppliers and users around the world, including in the EEA. If you are located in the EEA, your personal information is processed by these third-party providers. As part of our service, we may transfer your personal information to other regions, including the United States. In order to ensure that your information is protected when transferred out of the EEA, OTL relies on inter-company agreements between our various affiliates that may process your information on behalf of OTL.

If you are located in the EEA, you have certain rights under European law with respect to your personal data, including the right to request access to, correct, amend, delete, port to another service provider, or object to certain uses of your personal data. If you are a visitor of OTL’s website, or a user of OTL’s support services and wish to exercise these rights, please reach out to us using the contact information below.

Additionally, if you are located in the EEA, we note that we are generally processing your information in order to fulfill requests we might have with you or otherwise to pursue our legitimate business interests listed above unless we are required by law to obtain your consent for a particular processing operation. In particular, we process your personal data to pursue the following legitimate interests, either for ourselves, our distributor or other third parties:

• To provide our distributors and others with our services and applications;
• To prevent risk and fraud on our platform;
• To provide communications, marketing, and advertising;
• To provide reporting and analytics;
• To provide sales, support services, or to answer questions;
• To improve our services, products, and websites.

When we process personal information to pursue these legitimate interests, we do so where we believe the nature of the processing, the information being processed, and the technical and organizational measures employed to protect that information can help mitigate the risks to the data subject.

8. How do we protect your personal information across borders?
   

While OTL ITALIA S.R.L. is an Italian company, we provide services to individuals and our technology suppliers processes data from users around the world. Accordingly, OTL may transmit your personal information outside of the country, state, or province in which you are located.

If you are located in the EEA and believe that your personal information has been used in a manner that is not consistent with the relevant privacy policies listed above, please contact us using the information below

9. Control over and access to your personal information

OTL understands that you have rights over your personal information, and takes reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. If you are a customer, you can update your personal information such as contact information. Please contact us to make the required changes by email at info@otlkarts.com.

If you have any questions about your personal information or this policy, or if you would like to make a complaint about how OTL processes your personal data, please contact OTL by email at info@otlkarts.com, or by using the contact details below:

Residents outside of the European Economic Area:

Kart 1, LLC. – OTL Exclusive worldwide distributor.

Attn: Chief Privacy Officer

5861 Edison Pl.
Carlsbad, CA 92008
USA

Residents of the European Economic Area:

OTL ITALIA S.R.L.
Attn: Data Protection Officer

Via delle Industrie 8, 31030
Vacil di Breda di Piave (TV),
Italia – P.Iva 04238210266
Tel. +39 0422.842350
Fax +39 0422.0247117

Last updated: May 22, 2018

© 2018 OTL ITALIA S.R.L.